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Batch notice

Paper_Tracker first international early-bird batch notice

Applies to: Paper_Tracker Face & Eye Tracking Kit first international early-bird batch

This notice explains the main differences between the current early-bird batch and the later full international batch. Please confirm that you understand and accept this notice before ordering.

01Eligible buyer profile

The current batch is intended for users who want to purchase Paper_Tracker early, can accept early-bird batch limitations, and are willing to provide feedback if needed.

If you want a complete, lower-friction retail experience with clearer cost, packaging, manual, and after-sales boundaries, we do not recommend buying the current early-bird batch. We recommend waiting for the full international batch planned for the second half of 2026.

02Product and batch statement

Paper_Tracker itself is not a beta product. It is already used by thousands of users.

The limitations described in this notice mainly come from the first international sales batch: packaging, manuals, customs guidance, and international support materials are still being completed. If you run into installation, connection, shipping, customs, or after-sales issues, we will work with you.

03Early-bird price and extra costs

The product price shown is the discounted price for the first international early-bird batch, lower than the later full international batch.

It does not include international shipping, import duties, VAT/GST, local taxes, customs clearance fees, or other regional charges. Final shipping is shown at checkout. Taxes, duties, or clearance fees may be collected separately by local customs or logistics providers.

04International shipping and customs risk

Cross-border packages may be inspected, reassessed for declared value, charged additional taxes, delayed, returned, or handled under other local rules.

If a shipping or customs issue occurs, we will help where we can, but the final outcome still depends on local customs and the logistics provider.

05Packaging, certification marks, and documents

Packaging, certification marks, and some included information in the current early-bird batch are mainly based on the Chinese mainland version.

We will provide the English manual and continue improving multilingual documentation, localized packaging, customs guidance, and support information for later international batches.

06User feedback and test datasets

We may invite early-bird users to share real usage feedback, including installation, connection, fit, tracking results, software use, and support experience.

If a specific issue needs further confirmation, we may ask you to provide logs, screenshots, device status, or a small test dataset that helps reproduce the issue. We will explain what is needed and why. These materials are used only to confirm issues and improve tracking quality.

07Full international batch plan

The full international batch is planned for the second half of 2026.

Based on early-bird feedback, supply chain conditions, and production planning, later batches may upgrade hardware, accessories, packaging, or documentation. The current early-bird batch and later full international batches may therefore differ.

08After-sales and return statement

Hardware quality issues will receive after-sales support, and software and algorithm updates will continue.

Because this batch involves cross-border shipping, customs clearance, payment, and manual handling costs, returns without product quality issues may not be available. Please order only after you accept the differences listed in this notice.

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